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Save time, get quality support

We recommend creating your case prior to calling us. Not only is it quick & easy, it's also beneficial. Here's why:

✓ Skip the interactive telephone menu & get help tailored to your case immediately
✓ Skip personal information questions during the call
✓ Avoid errors and ‘How do you spell that?’ questions

To create a new case for a query or issue with your Sony product, select 'Open a new case & Call'.

If you already have an open case and wish to call to follow-up on it, select 'I already have a Case ID'.

Open a new case & Call

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Skip & Call now

Note that you will be asked to provide some details before we’ll be able to assist you. In order to make sure those are registered correctly, we highly recommend you to provide those details upfront already via "Open a new case & Call".

+44 (0) 2073652810
Opening hours:
Monday to Friday: 09:00 - 18:00.

I already have a Case ID

Give us a call and we’ll assist you with your existing case.

If prompted in the automated phone menu, simply press [2] to indicate that you have an existing case open with us and enter your 8-digit Case Number. Your case details will then immediately be available to the support agent.

See our contact details and business hours below:

Chat with us:

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Please try again later. You can find our business hours below:

Opening hours:
Monday to Friday: 09:00 - 18:00.